Contact DRUMOJO
Find the right route without hunting for a phone number.
Support and account questions
Use the existing DRUMOJO Connect request form for technical issues, billing questions, organization memberships, accessibility feedback and data requests. Support requests are not a purchase. Include a case reference if you are following up on an existing question.
Do not submit a password, full payment card details, private signing keys or copyrighted media you do not have permission to share.
Partnerships, education and distribution
Use the same Connect form and choose Partnership, Community, Press or Distribution. Provide the product, proposed use, rights and intended audience so the right team can assess the request.
Reference websites are not automatically signed partnerships or installed integrations. A proposal or inquiry does not provide account access.
Billing and production issues
For a payment failure or cancellation, use the authenticated billing route first. For a performance-critical incident, record the device/browser, affected show or production ID, error message and reproducible steps, without posting customer data publicly.
Critical show cues should never depend on unverified connectivity or device protocols.
Soporte y cuentas
Utilice el formulario Connect existente para problemas técnicos, facturación, permisos, accesibilidad y solicitudes de privacidad.
No envíe contraseñas, datos completos de tarjetas ni archivos que no tiene derecho a compartir.
Colaboración, educación y distribución
En el formulario Connect seleccione Partnership, Community, Press o Distribution y explique la propuesta.
Una referencia externa no significa que exista un acuerdo o una integración activa.
Facturación y eventos
Para cancelaciones o pagos, abra primero la gestión de facturación. Para incidentes de producción, registre dispositivo, evento, error y pasos para reproducirlo.
Las señales críticas no deben depender de conexiones no verificadas.